Tracey Myers
This is one of the worst apps I have ever used and I'm an I.T. professional. I was able to get it working after a couple hours of rebooting my phone and uninstalling and reinstalling the app, clearing my cache, etc., but... I would not recommend that people with limited computer\phone skills try to use it. It really is the most user-UNfriendly app I've ever seen. I had trouble getting the app connected to the machine and even when the app seemed to be working, it would disconnet, lock up, crash... It was just a nightmare to use. Also, I tried installing this app on my Kindle, but there is no app ini the Amazon App Store. I would've liked to use it from my kindle, because I had to keep my phone available for the dot app. I can't minimize the app as it shuts down and the machine stops. So, I couldn't use my phone for anything else while emdroidering. That makes it very inconvenient.
23 people found this review helpful
Craig S
It feels like an app that would be current if were 2009. It's very clunky and not user friendly at all. I've managed to get my way around it okay, but I'm a 35 year old guy with decent tech knowledge. I feel incredibly sorry for anyone not used to dealing with frustrating technologies or outdated user interfaces. Come on Elna/Janome, get your act together! 2 stars for the basic fact that I can get a custom design to work on my Air Artist.
10 people found this review helpful
Rodney Kyle
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Have just started to use the machine. Have not had any problems so far. (dont realy expect to) As far as the designs go, yes a bit limited. Finding it a bit difficult to change designs and send to machine, not the easiest app to use. Am still trying to import new designs but no luck so far. As far as a rating ....well .... 8/10
3 people found this review helpful