Overview
This application is a support platform designed to help users easily communicate with administrators through a seamless chat interface. Users can raise queries, send messages, share images, and manage conversations efficiently within the app.
Key Features
š¹ Easy Login with OTP
Users can securely log in using their mobile number with OTP (One-Time Password) verification, ensuring a quick and safe authentication process.
š¹ Support Options
After logging in, users can choose between available support options such as:
Dror Support
Dror Phone (Coming Soon)
Each option provides a guided experience before entering the chat interface.
Chat Functionality
š¬ Start new conversations using the ā+ā icon
š¬ Send and receive messages in real time
š¼ļø Share images within chats
āļø Edit previously sent messages
š Manage multiple chat conversations
š Get notified about new messages via the notification icon
Users can navigate between chats easily and manage their conversations efficiently.
User Settings & Controls
āļø Access settings from the top-left corner
š± Update phone number
š Change language preferences
š Switch between support options (Dror Support / Dror Phone)
šŖ Secure logout and login anytime
Upcoming Feature
š Dror Phone (Coming Soon)
Users will soon be able to directly connect with administrators via phone support. This feature is currently under development and will be available in future updates.
Admin Panel Features
The app also includes a powerful admin panel to efficiently manage user interactions:
šØāš¼ View and manage user chats and queries
šļø Delete or deactivate chats
āļø Edit chat messages and images
š Manage agents with admin roles
š Define roles and permissions for different users
š„ Handle multiple user conversations in one place
This ensures smooth communication and effective support management.
Why Choose This App?
ā Simple and intuitive interface
ā Real-time communication with admins
ā Secure authentication system
ā Multi-chat support
ā Image sharing and editing
ā Continuous updates with new features
Note
We are continuously working to improve the app experience and bring new features to enhance user support.