MyBolt is a digital search and communication platform designed to help users connect with businesses across Malaysia.
It offers a simple experience — Search, Tap, and Connect — enabling users to discover businesses, access information, and communicate through a single platform.
MyBolt supports digital engagement between businesses and consumers by providing messaging, alerts, notifications, reminders, appointments, surveys, and automated chatbot interactions. The integrated Business BOT allows businesses to offer guided and interactive communication, helping users complete tasks and access services step by step.
The platform is built to support smooth and efficient business communication, allowing users to interact with their selected businesses anytime and from anywhere.
MyBolt includes multiple digital service features, such as:
Direct digital messaging between businesses and consumers
Two-way communication for inquiries and support
Digital Information Desk for business details and updates
Digital Customer Care system
Digital Complaint Management system
Automated Business BOT for interactive assistance
Additional digital communication and engagement tools
MyBolt is designed to simplify how users access business services and information through a structured and easy-to-use digital experience.