AutoISSUE NG

Duncan Solutions Pty Ltd

About this app

AutoISSUE is a fully integrated enforcement solution for Australian parking, animals and local laws.
The AutoISSUE application collates real-time data from a range of in-field capture points, including parking machines, vehicle detection sensors, pay by phone applications, licence plate recognition cameras, permit schemes and Council databases, and displays it in a contemporary user interface that empowers protective service officers and rangers to make quick, accurate and confident decisions regarding regulatory compliance.
Key features of the AutoISSUE application include:
• A range of customised modules that facilitates the efficient management of parking, abandoned vehicles, permits, littering, animal control, building inspections and health and safety laws.
• Real-time transmission of infringements back to base to ensure zero loss of citations
• Real-time wireless transmission to the officer’s handhelds in the field (small and robust Bixolon SPP - R200 Bluetooth printers)
• Pre-populated field data improves efficiency, which generates time and cost savings.
• Ability to attach voice recordings and images to digital tickets.
• Ability to capture signatures.
• Criminal and traffic offence modules.
• State Debt Recovery Office (SDRO) certified.
• Optional modules include ‘plate look up’, ‘officer guidance’, ‘meter status look up’, ‘permit look up’, ‘QR code look up’, and ‘bar code printing/reading’.

The application has been used by regulatory staff internationally since 1986. It is designed, managed and supported by Duncan Solutions Australia. As a core component of PEMS, AutoISSUE allows you to improve the productivity of your parking enforcement officials while gaining greater oversight over compliance infringement and revenue.

What’s new

Enhanced lookup capabilities, duplicate checks ,configurable business rules, and attachment handling, along with camera experience improvements for a smoother and more reliable workflow.