Duo Mobile

Cisco Systems, Inc.

About this app

Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication.

Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

Duo Mobile also has a companion app for Wear OS, Duo Wear, making secure authentication even more convenient on your smartwatch.

Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time.

Additionally, we will request access to use your camera for the sole purpose of scanning QR codes when activating accounts. Accounts can be activated by other methods if you choose not to do so.

License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.

For the latest Terms and Conditions see https://duo.com/legal/terms.

Ratings and reviews

One less star because of a minor usability thing which would make life easier for those us who need to type in codes into the app. The keyboard does not open up to the numpad or keyboard + number row at the top when clicking on Enter Code from a notification. Instead it opens to the default keyboard without the numbers requiring Pressing+Holding or manually switching to the keypad. Otherwise, it works well. I don't have issues receiving the appropriate notifications, either.

This app has been awful as an IT admin. Enrollments very often don't work for no apparent reason, and refuse to give any meaningful error data. Users softlock themselves if the enrollment process gets interrupted at any point, and then their partial setup has to be completely reset from our end before they can try again. We've been getting countless calls about the setup just failing or refusing to proceed for no reason. Once set up, the app occasionally fails to send push notifications.

Very annoying app. The worst part is that the push notifications just don't work. I have to manually open the app to see the request and approve it. Then, a few minutes later, the push for the original request will finally show up in my notifications, by which point it's useless and I don't need it anymore. Also, I emailed the support email for the app store to mention my issue and all they said to me was that the email support was for paying DUO users. Why put that email for the free app?!

What's new

We're always working to improve user experience in Duo Mobile. This update introduces various behind-the-scenes improvements and minor bug fixes to enhance your authentication experience.