Duly Health and Care

450 reviews
Content rating
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About this app

Securely manage your healthcare online from anywhere in the world. Schedule appointments, message your physician, view test results, refill medications and more with the Duly Health and Care app.

Our app is the secure patient portal for Duly Health and Care. With this app you have access to:
- Your MyChart account
- Message your doctor’s office
- Begin an e-visit
- Schedule an appointment
- Schedule and conduct a Video Visit
- View test results
- Refill your medications
- View your health summary
- Track your health, including data from the Apple Health app when enrolled in self-tracking programs
- View your account summary balance or insurance

Our free app provides access to all your Duly Health and Care records right at your fingertips.
Updated on
Nov 21, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

434 reviews
Eddie Wallace
April 16, 2024
I have had a wonderful experience with my doctors. The problems I have had is with Duly's billing and payments, they cannot apply payments to your account and keep up to date payments that are made, they are the most inept billing department I have ever seen, the billing department is antiquated they really need to train their staff because they don't have a clue how to keep good records, they will charge double triple and quadruple times for the same thing.
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Jen Kiemschies
September 19, 2020
The updated look of this app is poor. It now requires the user to start at a news feed, scrolling down to see if the task you want is there. Alternatively you may pull up a menu from the feed screen and then to navigate away from there. I loathe news feeds like this. In the last format the first screen was all inclusive of options and notifications at a glance. It wasn't broken and didn't need "fixed".
27 people found this review helpful
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Kerri Walker
January 21, 2022
I have to attempt sending a message to my doctor for the 3rd time! The first 2 times I was trying to type the message and send 3 pictures, which I had to take new pictures because it said that the ones on my phone were too big, it logged me out and didn't save the long message I had typed. Apparently even if you are typing a message, it doesn't recognize that as activity and logs you out!
17 people found this review helpful
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What's new

- View COVID-19 vaccine information
- Arrive yourself through the Duly Health and Care app next time you have an appointment
- See your COVID-19 testing status if you've received a test from Duly Health and Care.
- New and improved homepage layout