
Abdalla Alzaabi
My experience with Emirates Auction has been highly disappointing. The company retains customer deposits for a significantly longer period than reasonably expected. When requested a refund of my deposit, I got a reply from them that it would take up to 21 days for the money to be credited back to my account !!!! This substantial delay unnecessarily restricts customers' access to their money and raises concerns about the efficiency and transparency of the refu formal version.
1 person found this review helpful
Arabian Systems
July 13, 2026
Dear Abdalla,Greetings from Emirates Auction.We understand your frustration. Please note that the concerned department has shared the required proof by email for the refund of the online deposit to the original payment source.Kindly refer to our FAQs and General Terms & Conditions on the Emirates Auction website for the refund process.Kind Regards.

imran khan
I had a very disappointing experience with Emirates Auction. The platform holds customer deposits far longer than expected—refunds that are said to be processed within 4 days can actually take up to 20–21 days to reach your account. The bidding system also feels unfair. Last-minute bids automatically extend the auction time, making it very difficult to secure a win and dragging the process unnecessarily. On top of that, customer service is unhelpful and sometimes rude.
6 people found this review helpful
Arabian Systems
May 8, 2026
Dear Imran,
Greetings from Emirates Auction.
We understand your frustration. Please note that the concerned department has reached out to you and shared the needed proof via email. Kindly refer back to the FAQs and the general T&Cs on the Emirates Auction website, where the refund process is explained in detail.
Kind Regards

Malik Fasial Khan
Emirates Auction is very good, and transparent and the service excellent and very very great staff. Tanks Emirates Auction, I purchased 3 or 4 car from Emirates Auction all are very Good 👍