
Brian Olek
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AVOID! AVOID! AVOID! This is NOT an exaggeration: Over half the times I try to check my account, the servers at Earthmover are down. It has been this way for 3 years. Finally switching to an actual bank with an app that isn't unavailable half the time. That isn't even to mention that it's an awful app WHEN ITS WORKING. It has been nothing but a nightmare – to call it amateur hour would be too kind. It doesn't compare even remotely to other banking apps. Like a horse and buggy vs a bmw.
6 people found this review helpful
Hi Brian, we are so sorry you are having a negative experience with our app and appreciate the feedback.

Charles
Down more than half the time, and I currently have a large amount of my money on it. Quite difficult to keep track of your finances when neither the app nor the website let you log in due to a completely broken app. I log in and then it's just a white screen. Log out to try and reset it and then the app crashes. It's been like this for weeks and I was only able to avoid it before due to finger print login. Now it doesn't work at all. Ridiculous.
5 people found this review helpful
Earthmover
November 19, 2021
We sincerely apologize for the problems you have been having with our app and appreciate the feedback. You can always give us a call at (630) 844-4950 to check your funds.

Charles Hadle (TheWorstCandidateEver)
Rudimentary at best. Every time the app updates, it loses the settings on my phone. Not only does it not communicate to use previous password, often I have to call and have my password reset because it refuses to accept my password saved on my phone. It also loses fingerprint access. I cannot view or request previous transactions and must make a phonecall if a store has something 'funky' going on with their systems and is not 'accepting' cards. Just checking 5 transactions or requesting a pdf?
8 people found this review helpful