Easy Field Services

Webnox Technologies

About this app

Geared towards field employees who are constantly on the move, this field service management mobile app from Easy Field Services offers a user-friendly interface for managing tasks, updating real-time job status, scheduling, and getting optimized routes.By facilitating seamless communication between field workers and the central office, the field service mobile application promotes efficient collaboration, ensuring quick decision-making and an overall boost in productivity and customer satisfaction.

Effortless Task Management
-Stay ahead by effortlessly viewing assigned tasks in the field service management mobile app and receive real-time notifications

Real-Time Job Updates
-Update job statuses in the field service work order app with a simple tap, ensuring you're always in command and informed about any changes.

Central Hub for Job Information
-Access all job essentials in one place in the field service management app, including customer information, history, location details, and directions.

Efficient Data Capture
-Seamlessly capture job notes, expense bills, photos, and signatures with user-friendly interface of the field service mobile app.

Dispatcher Communication
-Keep dispatchers informed about job statuses, travel time, and time on site for optimal coordination through field employee tracking app

Equipment Availability Tracking
-Access real-time information on equipment availability, ensuring you're equipped with the right tools needed for the service.

Guaranteed On-Time Arrivals
-Enhance efficiency with real-time optimization, guaranteeing on-time arrivals and the availability of the right equipment.

Leave Management
-Submit leave requests and receive prompt approvals or denials, streamlining personnel scheduling.

Expense and Claim
-Submit expenses, upload relevant images for bills, and seamlessly submit or request claims in the field staff mobile app

Service Request Handling
-Send ETA and arrive on time with the right equipment to efficiently solve service requests and meet SLAs

Internal Communication
-Privately message coworkers 1:1 or in groups for seamless team collaboration

In-Field Payment Handling
-Streamlined cash flow with in-field payment capabilities for prompt financial transactions

Access Job Checklists
-Highly flexible checklist for improved Mean Time To Repair (MTTR) and increased Work Order Completion Rate

Knowledge Base
-Easily access the in-app knowledge hub for comprehensive guidance at your fingertips within the FSM mobile application

Enhanced Visibility
-Improved visibility for real customer satisfaction through access to comprehensive job information

Improved First-Time Fix Rates
-Boost First-Time Fix Rates with easy access to crucial information, ensuring efficient issue resolution and paving the way for a high Customer Satisfaction (CSAT) score