Mohammad Bakhsh
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There is a big issue in this app so people end up being unable to book a ticket. Seats don't show actual fare at the time of seat selection, in many cases it adds extra fare due to limited station quota, I'm not able to see which seats I can book from my sation so I'll be paying exact fare. so app doesn't show up and to find out this, we neend to cancel each selection again and again...that leads to daily cancellation limit and one ends up unable to book a seat
156 people found this review helpful
Usman Ghani
I think there should be an option to give 0 star rating in playstore. Very pathetic experience. Everytime you book the ticket and proceed to payment, it shows payment failed. Pakistan railways should switch back online booking to their own application.
1 person found this review helpful
Mohsin Abbas
Most pathetic ever app... I have bought a ticket but cancelled, they sent a note that ticket has been refunded for 90% amount. I received 45% Now, there is no complaint center. Helpline picked up call after 15MIN n said we dont have access to system. Call in morning. Written complaints sent successfully, but no status check option available. Customer services as low as you can imagine.
31 people found this review helpful