RABTA

Easyway Innovations

About this app

RABTA is a ticketing application officially authorized by Pakistan Railways,
providing passengers with convenient online ticket booking,
ticket cancellation, online payment and order inquiry.
Passengers can book tickets through this application anytime and anywhere.

Ratings and reviews

I tried to book a ticket through JazzCash, and the payment was deducted successfully. However, immediately after the payment, my ticket was canceled. It's now been 7 days, and I still haven't received my refund. I have also tried contacting customer support, but their helpline service has been extremely poor and unhelpful. Please look into this issue and process my refund as soon as possible.

Please add a “Search Passenger” feature during the ticket booking process. Currently, if I need to book one berth or one seat, I have to first enter all the passenger details and then proceed with the seat booking. This process is too time-consuming. It would be much more convenient if we could search and select an existing passenger while booking the ticket, so their details can be automatically filled in and we can quickly proceed with seat/berth selection.

The payment was deducted from my Easypaisa account, but the ticket booking was unsuccessful and the order is now marked as “Cancelled.” It is truly disappointing that "Pakistan Railways" has authorized such a poor-quality app for ticket bookings. This kind of payment and booking failure is completely unacceptable, especially when the customer’s money has already been deducted.

What’s new

1.User experience optimizations and fixes for known issues