eBanqo for Business

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About this app

eBanqo for Business is built for small businesses, and big companies, that need to engage with prospects and customers while on-the-go.

Only users with existing credentials from ebanqo.io can use this app. To enrol to use it, please send an email to sales@ebanqo.com

Key features

- Chat in real-time with people reaching you from your website's web chat, Mobile App chat, Facebook Messenger, Twitter Direct Messaging, Instagram Direct Messaging, WhatsApp, Google Business Messages (Search and Maps), etc.

- Chat with several people at the same time. Send and receive files, images, and videos

- Enable or disable notifications when customers join the queue, leave the queue, or send you a message.

- Search your knowledge base for answers to questions that customers are asking, and respond even quicker.

- Seamlessly transition between the app and your computer without missing out on any conversation.

- Send messages to several recipients with each receiving it on their preferred channel

- Effectively engage with prospects and customers on a shared inbox ('virtual queue') with others in your business.
Updated on
Aug 4, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
Data can’t be deleted

What's new

1. online, offline, and away support agent
2. chat escalation
3. Improved assigning to agent
4. more informed tags category showcase on escalation tags and assigning to agent tags
5. ability to add broadcast message template.
6. ability to create/send broadcast messages to subscribers list
7. can create/send broadcast messages by uploading a contact file.