eBanqo for Business is built for small businesses, and big companies, that need to engage with prospects and customers while on-the-go.
Only users with existing credentials from ebanqo.io can use this app. To enrol to use it, please send an email to sales@ebanqo.com
Key features
- Chat in real-time with people reaching you from your website's web chat, Mobile App chat, Facebook Messenger, Twitter Direct Messaging, Instagram Direct Messaging, WhatsApp, Google Business Messages (Search and Maps), etc.
- Chat with several people at the same time. Send and receive files, images, and videos
- Enable or disable notifications when customers join the queue, leave the queue, or send you a message.
- Search your knowledge base for answers to questions that customers are asking, and respond even quicker.
- Seamlessly transition between the app and your computer without missing out on any conversation.
- Send messages to several recipients with each receiving it on their preferred channel
- Effectively engage with prospects and customers on a shared inbox ('virtual queue') with others in your business.