EBS Authenticator

EBS d. a. c.

About this app

The EBS Authenticator app allows you to pair your mobile device in order to securely log into EBS Your Accounts Online.

From August 2019 onwards, when you login to your online banking, you will be asked for additional security details, as well as your current log on details.

This extra security layer is to apply what is known as Strong Customer Authentication (SCA) and helps fight fraud and further protect your online banking and payments. You will need a one time activation code from us to setup the app for SCA.

Here is what you need to do:
1. Download this EBS Authenticator app.
2. Open the EBS Authenticator app. You will be prompted on screen to enter your Customer ID number and Personal Access Code (PAC) as normal, followed by the 6-digit one time activation code which we send to you by post.

Once you have done this you’ll be able to complete SCA at login and use EBS Your Accounts Online.

Ratings and reviews

Doesn't send the notification. This is literally it's only job. Why is it so hard to use online banking with EBS in 2026? I've been trying to make a transfer for over a week.

This new security system often renders my account inaccesable: when logging in online I am told a notification has been send to my paired device. I open the authenticator app and nothing is there. I have the option to generate an OTP, but no where to enter it in my browser; there is simply an endless loading wheel. I close the app, refresh the page, try again... Nothing. This is ridiculous.

Actually one of the worst banking apps I have ever come across. All it does is hook/load into your regular browser. They might aswell use SMS codes instead of forcing customers use this terrible app. My first setup of this was a nightmare, so many individual mail pieces sent out to drag it on forever, which might of just been me. When it comes to general logging in, like nearly everyone else it can take a handful of attempts before you finally get in usually. Free service though so 2 stars.

What’s new

This update is all about the background work. The app developers have been working to bring you accessibility enhancements and to fix some bugs.