Electrify Canada

Electrify America LLC

About this app

Your companion for easy charging, at home and on the go! Use the Electrify America app to schedule your charge at home, find a public charging station, and more.

HOME CHARGING
The app pairs with the Electrify America HomeStation to let you:
● See details about your last charge
● Start and stop charging remotely
● Schedule charging
● Charge overnight or whenever your electricity costs are lowest (where available from your utility)
● Adjust charger amperage output
● Use voice commands with the app via Amazon Alexa and Google Assistant
● Manage multiple chargers (up to 10)

PUBLIC CHARGING
● Charge in as little as 30 minutes on the fastest public charging network in Canada. The Electrify Canada app lets you find a charging station nearby, charge your EV, and manage your charging session.
● When you sign up for a free Electrify Canada Pass membership, you can use this app to:
● • Check the availability of a charger in real time and get notified when a charger becomes available
● • See charger details and save your favourite charging stations
● • Start and stop your charging session from your phone
● • Track your charging status easily while you shop or dine nearby
● • Get notified when your compatible EV reaches your desired state of charge
● • Pay contact-free from your phone
● • See your charge history and email a receipt

Visit a charging station often? Consider our Pass+ plan, which gives you all the benefits above, plus reduced costs for charging. (Monthly Fees Apply; Check App and the Electrify America Terms of Use for Details)

Electrify Canada's powerful DC fast-charging stations support all CCS (SAE Combo) and CHAdeMO-compatible EVs.

That means you can charge just about any electric vehicle on the road with us, including:
● • Audi e-tron
● • Audi e-tron GT
● • Audi e-tron Sportback
● • BMW i3
● • Chevrolet Volt
● • Chevrolet Bolt EV
● • Ford Mach-E
● • Harley-Davidson LiveWire
● • Hyundai Kona Electric
● • Hyundai Ioniq
● • Jaguar I-PACE
● • Kia Niro EV
● • Kia Soul EV
● • Mini Cooper SE Electric
● • Nissan Leaf
● • Nissan Leaf Plus
● • Porsche Taycan
● • Tesla Model 3 (requires separate adapter)
● • Tesla Model S (requires separate adapter)
● • Tesla Model X (requires separate adapter)
● • Tesla Model Y (requires separate adapter)
● • Volkswagen e-Golf
● • Volkswagen ID.4

Happy charging!

Ratings and reviews

App is prone to errors and customer service is shoddy. For example, at one charging location (Merritt), my charging was interrupted because payment reload was unsuccessful. Customer service could not resolve the issue and blamed it on the bank issuing my credit card. They then told me to charge while using a physical credit card but I would not be reimbursed for the extra fees I would then need to pay. Ironically, I used the same credit card in question (that they blamed for their in-app error).

Half-way works most of the time: - About 1/4 chargers are broken, another 1/4 de-rated to <50kW - Paid for Pass+ but after a few days reloading broke. Support told me to use the credit card reader, but I'm not getting the discount I paid for. - NFC is weird if you also have Electrify America. At first scanning twice worked, then it stopped working entirely - Progress updates while charging were sporadic, then entirely stopped working. After stopping the app I couldn't even see the session

When you log into your account *with a password*, it sends a code by email to verify your identity. Minutes later as you're standing in the -30⁰C weather, you receive the email and the code is printed on black on navy blue. It's impossible to read. Copy and paste if you're savvy enough. Please implement 2FA. Then, because the app doesn't support Google Pay, you have to update your credit card details. Frustrating.