eCabs: Request a Ride

eCabs

About this app

eCabs is Malta’s leading ride-hailing platform with thousands of cabs across Malta and Gozo, ready to service both on-demand and scheduled rides 24 hours a day, 7 days a week. Just book your ride and get picked up in minutes!

Get rewarded for all your rides with eCabs Circle, the ONLY reward scheme for cab services in Malta and Gozo. Benefit from regular promotions open to all Circle members. Monitor your points and position within the App through the Circle dashboard. Your points start counting from your very first ride!

Why eCabs?
● The most affordable rides.
● Get picked up in minutes.
● 24/7 customer care contact centre, instantly contactable through the app.
● Know the price and pick-up time of your ride before you order.
● Clean cabs with professional and friendly drivers.
● The only app with Rewards and benefits.
● On demand rides or scheduled for peace of mind.
● Multiple cab types offering the most comprehensive choice.
● Lost and found service.
● Pay by credit card in App, cash or on account.
● Track your cab in real time, with status notifications.
● Call your driver at any time.
● Efficient airport transfers for travel comfort.

eCabs mission is driven by our supportive brand values and set in motion by the passion we have for our industry and our clients. We are here to bring fast, reliable and affordable transport through the streets of Malta and beyond.

Book your rides with a few taps on eCabs App:
1. Easily set your destination
2. Choose your preferred eCabs type
3. Request the ride
4. Follow your driver’s live location
5. Enjoy travelling to your destination in comfort
6. Leave a positive rating and pay!

Questions? Get in touch via [e-mail] or at https://ecabs.com.mt

What to drive for eCabs? Check us out on https://ecabs.com.mt/partners

Follow us on social media for updates, discounts and offers:

Facebook — https://www.facebook.com/eCabsmalta
Instagram — https://www.instagram.com/eCabsmalta
Tiktok - https://www.tiktok.com/@ecabsmalta

Ratings and reviews

if i could give i would give them 0 or even minus stars. booked a taxi several times and waiting for 14 mins its okay but canceling it before coming it is not and the calling ecabs and not finding a solution nor nothing. and they do not have in app support to complain. they are the worst! taxi company in Malta. very disappointed!!!

I've tried to use it twice in one day. The way there I was cancelled by all drivers, so I had to use competition app. The way back it said the waiting time was 10 minutes, however after 20 minutes, driver did not appear at all. I am sad to say, but It made me disappointed.

No customer care chat box. I booked a taxi, waited 30 minutes (when it said 11 minutes) I called the driver he said he will be there shortly, went to the other side of my town, then headed back to where he came from. Since I had an appointment and didn't want to be late I cancelled and had to pay a cancellation fee for his mess and no customer care to discuss issue.