Panasonic eCareWiz

Panasonic Team

About this app

Easy way to keep track and manage your Panasonic, Sanyo and Anchor products and their invoices at one place and say good bye to paper files and lost invoices thereby saving the time to find lost invoices.

Save money by not spending on repairs of in warranty products

Tag your appliances & products to the location (kitchen, bedroom, drawing room e.t.c) / addresses (multiple locations) so that it becomes easier to raise service request basis the location of appliance

Know your products' warranty status, purchase warranties, Request & Track services, get notifications & alerts about your appliances health and make accessories purchases.

Setup reminders for warranties/accessories purchase.

In the world with so many devices around you, it’s a perfect partner to manage it all for you.

Ratings and reviews

Extremely disappointing experience with the app. After entering the OTP sent to my registered mobile number, the app simply gets stuck on the loading screen and does not proceed further. There is no error message, no response, and no way to access the account. This clearly indicates a serious technical flaw in the login system. Such basic functionality should work flawlessly. The issue needs immediate attention and resolution, as users cannot even log in to access their accounts. Very frustratin

Application not working, The issue has been faced by multiple customers and it seems they not even working on a fix. No login possible, After entering the OTP the application freezes. What about the people who took plans or want to register a service?

Ordered a washing machine trolley through the App on 15th of September 2021. Today it is 29th September and I haven't received the product yet. Whenever I try contacting their support(toll free) they says they can't do anything for an order placed through the app. I tried writing several emails including their highest escalation contact mentioned in the app. No response. Please don't use this app to purchase anything. I am a new customer to Panasonic product and I think it was wrong decision.