ECG PowerApp

Electricity Company of Ghana

About this app

Meet the all new ECG PowerApp. Redesigned. Renewed. Refreshed.

The all new ECG PowerApp reflects our renewed vision to delight customers at all touch-points. It enables you to connect to critical information as they happen, and to engage directly with our customer service team to report issues for timely feedback on this app.

Top up for all prepaid and postpaid meter types (and soon including selected card-based meters via NFC and Bluetooth)

Our refreshed top-up process means that you can receive refunds faster should any transaction go wrong, and withdraw same refunds instantly to your mobile money wallet or bank account.

We're excited to embark on this new journey of convenience with you.

Ratings and reviews

The app just stopped working. It keeps saying connectivity issues. But there are no issues. I have tried it on 2 different wifi networks and the mobile data only. Everything else on my phone is connecting seamlessly and working fine. But now this app. So I checked for an update and there isn't any. I had to Uninstall the app and reinstall it. Now it is asking me to either register for a new account or change phone numbers. But this is the same phone and number! Very frustrating to paying clients

The new updated app is a great improvement, love the UI, the fonts, appearance of receipts and how responsive the app is, this is a major step forward. Only complain is why electricity usage, meter balance and total spent aren't pulled from the meter and accurately displayed in the app for easy monitoring. Hope it is implemented soon for a great and an incomparable experience. Kudos👌🏾

I have made 4 payments, and it still hasn't reflected; I haven't received any token either in the app notification panel. I have sent mails reporting the issue, yet it's been a wild goose chase. This is horrible Ecg! The app has been helpful, but these mistakes, on your side, are unacceptable if you are serving the public. Your system should never be compromised..

What's new

Bug fixes and performance improvements