Caspar Groeneveld
The purpose of an app like this is to read - at least for me. But MyLoft is not suitable for reading on tablets or phones. Opening a magazine (e.g. The Economist), forces you to read in a browser screen. This is slow on opening, slow with browsing, unresponsive, illegible and user unfriendly. Yes, you can zoom, like you would on a badly designed page that you have to read, but you can't read comfortably as you would in an app. You can't navigate well. Worse (well, equally bad), it doesn't work offline. So no taking your magazines with you when you fly. You always need the slow and redundant VPN connection. This app feels more like a proof of concept that shouldn't have made it to a real product than a real app. After RBDigital, I couldn't imagine that the British Council could find a worse library app. I'm sad to say that they have. (PS, @MyLoft, please don't paste your standard response that you're working hard; that's worse than no response).
116 people found this review helpful
Eclat Engineering
June 2, 2021
Hi! We are sorry to hear about your experience with our app. We will be happy to assist you in resolving the problems you are facing with the app. Kindly write to us at support@myloft.xyz.
Enshad Ekramullah
Worst app. Audio streaming gets stuck at almost every 10-15 minutes. And there is no play all 'one by one' thing. No memory as well - somewhere you got stuck, you need to start all over again! Worst audiobook listening experience ever. With reading it also just keeps on loading & loading, even with 40mbps connection! I wonder what will I do with my one year British Council subscription with this awful app.
47 people found this review helpful
vijay kumar
The book collection is poor. The UI is painful. What's the point of paying 1800rs if I'm getting a painful UI experience in return. What the hell is this checkout limit? The idea of an online digital library is wonderful. Just the idea won't do any good if you don't have a wonderful collection of books supported by UI experience that's pleasurable. Develop and update. It's taking forever to load one single magazine. Very pathetic.
87 people found this review helpful
Eclat Engineering
June 9, 2022
Hello Vijay! We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing the best customer service and we would like to make things right. Kindly write back to us at support@myloft.xyz and we’ll be happy to assist you.