eDev IssueTracker

Eclectic Development

About this app

eDev IssueTracker keeps clients and support teams on the same page. Report a problem, follow every step, and get it fixed faster.

★ Report in seconds
• Create an issue with a title, details, and severity (Low, Medium, High).
• Add photos, files, or a voice note.
• Fill custom forms made for your project.

★ See everything at a glance
• Switch between a list and a Kanban board.
• Search and filter by status, severity, assignee, and date.
• Quick filters show the issues that need you first.

★ Work together
• Comment on issues and @mention teammates.
• Send voice messages and attachments in the discussion.
• Assign, reassign, change status, or send a reminder in one tap.
• Live chat with your support team in real time.

★ Stay on time
• SLA timeline shows running and paused time for each issue.
• Rate the fix when the issue is closed.

★ Never miss an update
• Push notifications for new comments, status changes, and assignments.
• Quiet hours: hold alerts at night and get one summary in the morning.
• Mark all as read in one tap.

★ Safe and in control
• See all devices logged in to your account.
• Log out other devices in one tap.
• Change your password anytime.

Built for teams: projects, teams, workflows, and roles come from your workspace. Find answers fast in the project FAQs.

Issue tracker, ticket system, helpdesk, bug tracker, and client support app, all in one.

Note: You need an eDev IssueTracker account from your organization to sign in.

What’s new

Bug fixes and Improvements