
Leah Bolin
Useless app. You still have to go through all the steps at the kiosk anyway and the kiosk is a pain to use and is so slow. You have to place the phone far too precisely for it to see the phone and you have to wait and wait between each try to get it placed just right. We've used the kiosk twice and the first time the charging cable it connected to the phone got jammed and the machine wouldn't open and we had to call to have them do something to unjam it to get the phone back. All for $1-5. Nah.
26 people found this review helpful
ecoATM LLC
February 1, 2024
Hi Leah, We're sorry to hear about your experience with us. Please feel free to send us an email at ecosupport@ecoatm.com with any further comments so that we may work towards offering you the best service possible. Thank you! -ecoATM Support

Casey Bennett
I love the fact that this app let's me check what I could potentially be paid for just about any phone brand that I own and want to recycle! So, let's say I have a Samsung Galaxy A51 that I'm not using because the screen's broken or just doesn't work anymore. Ask I'd do is open the app and on the bottom of the page, I'd click price another device and fill in some details about the phone (gb size, flaws, company,etc.,) and them you find the nearest location and drop it off. That easy!!
70 people found this review helpful
Hi Casey, thanks for taking the time to leave a review! We hope that you come back to us in the future. -ecoATM Support

A Google user
I travelled over an hour to get to an ecoATM location. Upon my arrival the service was offline. They suggested to come back in 15-30 min. After 3 hours passed by I went to check up on the machine to find another customer with the same issue. Gave customer service a call and was told to come back in 15-30 mins again. I wasted so much of my time getting to this location with no results from the service or cash in my pocket. I'm giving it 2 stars hoping it'll be up when I make that trip again.. >:(
16 people found this review helpful
ecoATM LLC
February 6, 2019
If you can please contact us at (858) 255-4111 or ecosupport@ecoatm.com. We can find out what the issue is and we will better assist you. If anything, you can always call us first to request if a kiosk you are going to is up and running, before you take a trip to it.