![](https://play-lh.googleusercontent.com/a-/ALV-UjUzugFgFJhFDWo_hZ_KtqPOdXrW77NzlhHo3uxQBx8fMbCxU4GB=s32)
Natsuri Ichikawa
In the past, I thought it was barely tolerable, how the "smart thermostat" system and this app operated despite adjusting, as if it had a mind of its own. Now I have the sinking feeling that this app has been coded by a complete sadist. All the one-star reviews are moreso on point. Between the "learning" your preferences and promptly forgetting them afterwards, the stupid "energy events", the sneaky eco mode, and the nonexistent password help, this app is total arse.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXbkxtwAlrUvvbSn1uLIRVRD4zH6R8gGt_y_5aD-XQONp2Z6G40=s32)
Stu
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Been using this for 6 years. The app design & usability are okay. Despite having some very annoying bugs, it was workable. Until recently. Now it rarely works, as in changes made within the app aren't being relayed to the thermostat. The app hasn't been updated in over 4 years, so did they do an ota update to the thermostats? Because suddenly what worked intermittently before hardly ever works at all now.
24 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjUyDWzJXPImKPaQMvA0J4oHRdwIJ2hLXn7huciBmUU4IilRl81o=s32)
Riley Wilson
This app is trash. The thermostat is not responsive to changes imput on the app the first, second, third and sometimes the 4th times a change is requested. I just had to disconnect the thermostat to get it to turn off. The app randomly changes the temperature to "save money". The app shows I have saved about $40 in 4 years. We are getting a replacement asap.
17 people found this review helpful