SacRT Go Paratransit

Sacramento Regional Transit

About this app

SacRT Go Paratransit mobile app allows passengers from participating agencies to manage their transportation from the convenience of their smart phone.

- Flexibility to Manage Trips
- Empower riders with direct access to review and manage their trips
- View upcoming and completed trips, easily cancel trips

- Convenient Trip Details View
- Passenger notifications with accurate vehicle ETAs, reduce wait time
- Ability to follow bus on a visual map to see exact location

- Simple Mobile Interface
- 24/7 access to account profiles, settings and reservations
- Customize user preferences and save favorite destinations

NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.

Ratings and reviews

Update 4-28-24: App has been subpar for a few months. It's a sad state of tech affairs when an app continues to be ineffective or non-operational. There's no acceptable excuse. Remove the app to avoid being downloaded. Customers have the reasonable expectation for apps to work as advertised. ---- 2-2-24 For several days, the app has not worked. Unable to login, which impacts making reservations, monitoring trips, and estimated arrivals. This is horribly inconvenient and impacts users' time.

Bug is not fixed for Android users and we have not been able to log on to book a ride on the app, so you have to call instead and that is really, really inconvenient. This is been going on for months now. I have emailed and called and I feel very ignored about fixing this. So please hurry up!

The Interactive Map showing the bus location is no longer working. Cathy at SACRT has notified the programmer and IT help she has had no help. This is not good. This Bus Service is used for Disabled Persons and Seniors. The App should run better.

What's new

# Resolved issues with locations and app notifications preventing successful use of the application.