Van Go!

San Joaquin RTD

About this app

RTD Van Go, transportation that’s a work of art! This San Joaquin Regional Transit District (RTD) app will connect you with easy, affordable ways to get around in San Joaquin County.

This connected service combines vans and free transfers to buses to continue longer trips. Unlike some other transportation options, RTD Van Go! will even pick up passengers in rural San Joaquin County.

Every RTD Van Go! vehicle is wheelchair accessible and Van Go! drivers are trained, licensed, and fully prepared to help with accessibility needs.

-Flexibility to manage trips
*View upcoming and completed trips
*Easily cancel trips

-Convenient Trip Details View
*Passenger notifications with accurate vehicle ETAs
*Ability to follow bus on a visual map to see exact location

-Simple Mobile Interface
*24/7 access to account profiles, settings, and reservations

Ratings and reviews

Very VERY convenient, it's just that when you try to book a bus sometimes it's really really unreliable, and also they can cancel on you sometimes if they are too backed which can be very very detrimental if you are a student or if your parent can't get off work. Drivers are always nice, just sometimes park in unreasonable locations. Also, if you want to cancel a bus when it says that is it "on its way" even though it doesn't show up after an HOUR that it said it will, you will be charged.

Thankful for Van Go! But... It would be very simple to have this app Remember your home address so you don't have to input it every time you make a reservation to go someplace. It would also be a simple thing to have it remember any special notes for the driver, and places where you go frequently so you can just click on your choices Also it would be helpful 2 know when you should be picked up if you have to get some place at a certain time, like a doctor's appointment

I've been on hold with V.G. for 1 hour & 20 minutes so far. ***THERE IS AN ISSUE WITH THE CARD PAYMENT METHOD THAT NEEDS TO BE FIXED.*** The app is not charging cards correctly. That left me with a balance, which led to me being on hold for over an hour. The app also won't let me add another card payment method, so that has to be fixed as well. This has caused you to miss out on 1 ride so far. & If the card payment issue isn't fixed, I won't be able to use this service or pay the - balance.

What’s new

Resolved issue where an agency was available select for sign-up or login.
Resolved issues of Self Service Rules for Addresses Allowed
Resolved crash issue that caused the app to crash unexpectedly.
Fixed ADA compliance issues in the Signup, Booking, Trips screens
Resolved issues with the Address allowed config, search while selecting pickup/drop off address
Added the enhancements like Ability to default Pickup or Dropoff based upon the configuration.