Econt

Econt Express Ltd

About this app

With the Econt application, you can easily manage your shipments and find everything you need in one place.

What are the options for you?
- easily prepare shipments from the Services or Shipments button
- save the data of already completed shipments and use them as a template in the future
- print a shipment document directly from the application
you request a courier with a few clicks
- track your shipments and make changes to them on the fly
- pay online - with ecoints or bank card.

What other benefits do you have?
- you get information about everything new from Econt on the home screen
- our digital assistant Ena helps you with questions
- submit complaints directly from a shipment
- track your claims in real time and receive an opinion in the application.

What's new?
We have added a QR code to the consignment notes in the application for faster and easier service at an Econt office.

We have integrated our virtual assistant Ena in the Contact Us menu to help when needed, leaving the option to separately submit a bug or recommendation in the app.

New functionalities in Prepare shipment:
- Added option for payer when returning a shipment.
- Added recipient address verification with the ability to redirect to an office or change location if necessary.
- Added possibility to add electronic inventory of shipments for legal entities.

We increased the number of digits for shipments to three digits on the home screen for greater convenience.

Ratings and reviews

The information and updates service on the application is slow, more expensive deliveries than other competitors, etc. And why is the payment made only with two very unnecessary options, where either the online banking payment is made complicated, can't verify the payment due to system crashes. Also the other option is terrible as well, since you'd have to install another app. As if I want another app to use this terrible service. If you were decent enough, you could add a Google pay option.

App still has more work to make it good. For instance, it is clear that they use the same code for the iOS app since the back button exits the app instead of going back to the prevois screen. For example: Open app>tap on a delivery>tap the back button(the android system button, not the one on the top right) > app exited

Rating the service, because I couldn't register at all. The verification mail never came. I called the client service, they also tried to solve the issue without success. They removed the POS terminals at the automats and force the clients to register in one of their apps. As much as I didn't want to, I installed the app to be able to take my package. Now I have to go to an office to pay there and after that I will be able to get my package out of the automat. Thank you for the service!

What’s new

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