techtrak

Ecotrak LLC

About this app

Techtrak Service Provider by Ecotrak enables field service technicians to manage work orders, create proposals and invoice on the go. Boost business productivity and reduce time spent on administrative office tasks to make your life easier. Say goodbye to spreadsheets, time wasting phone calls and outdated desktop-based software. Drive efficiency, streamline your processes and optimize your service management experience. Get started today.

BUILT FOR TECHNICIANS ON THE GO

Fast, modern, user friendly mobile app
Real-time status updates
Communicate with customers directly from the app

VISUALIZE YOUR JOBS ON A MAP
Search by nearby, emergency, pending
Sort by ETA
View distance

MANAGE ALL YOUR WORK ORDERS IN ONE PLACE
Work order management
Create new jobs
Work order status updates
Mobile work order alerts
Filter by priority or status
Accept or reject work orders

VIEW WORK ORDER DETAILS
Asset service history
Add notes, images and attachments
Update ETA, change status or flag
Add or update proposals

SEE THE STATUS OF INVOICES IN ONE PLACE
Create mobile invoices
View all invoices on the move
Filter by invoice status

Ratings and reviews

Images fail to upload. When they do work, it takes a very long time to upload them. Filter never wants to work properly. You can tell it to only show open work orders but it will instead selectively remove SOME completed ones and leave the rest jumbled in. Options disappear whenever they want. and there is no way to be alerted of a comment made on a work order. You MAY get the notification, but clicking it does not open that particular work order, so if you get a comment, you'll never know.

Constantly displays a popup for downloading a new version of the app. And when I click on it, it directs me to the version I already have downloaded.

Worst tech track software and support - as a technician using this for a customer it's a miracle if the app connects. Technical support is useless

What's new

Bug fixes & Improvements