FJ Case Management

Eddi.org.au

About this app

FJ Case Management App - Connected Case Management for Family Journey
The FJ Case Management App is a secure mobile companion to the Family Journey CRM system, designed specifically for case workers and support staff managing client referrals and cases.
For Case Workers:
Manage your caseload with ease. Access important client information, track alerts, communicate with your team, and maintain organized case notes - all in one place.
Key Features:
Client Referrals
View and manage all your active referrals in one place, including alerts, member details, addresses, contacts, and attachments.
Search
Find any client or referral instantly, searching across your entire caseload.
Calendar & Events
Stay organized with appointments, home visits, and events linked directly to your case notes. Never miss an important date.
Case Notes & Consent
Write case notes in seconds, and capture client consent and signatures directly on your device.
FJ Smart Assist
Record a case note on the go and let Smart Assist transcribe, write, and score it for you. Ask Smart Assist to search or summarize an entire client file in seconds.
Profile
Track your usage stats and manage your account details at a glance.
Secure & Private:
This app requires an organizational account created by your agency, and signs in through your organization's Office 365 account. All data is securely synced with the Family Journey CRM system, ensuring information stays protected and up-to-date.
Note: This app is only available to organizations using the Family Journey platform. Contact your agency for access.

What’s new

First release of FJ Case Management, the mobile companion to the Family Journey CRM for case workers.