Kyle Dugan
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0 stars. The app frequently kicks you out when you need it most, forcing you to re-enter login information and password the moment it's your turn to pay at the supermarket or a restaurant. And even then you might get an error message blocking you from signing back in (like I just discovered today at lunch). That's exactly the opposite of what an app is for. Totally inconvenience, frustrating and terrible. I would happily use paper tickets rather this app if I could. What a waste.
26 people found this review helpful
Ciao Kyle, ho verificato la tua segnalazione e sono felice di sapere che la nostra assistenza ti abbia contattato per risolvere la problematica che hai riscontrato. Grazie, Gioia - Assistenza Clienti Edenred
alessandro pani
Always some access problem. I use this app often and constantly after a while I notice that is difficult to access, login criteria changing from one day to another preventing you to log in. This is something that you discover always when you need the app for payment, at the restaurant suddenly you notice that's not working anymore and therefore you need to pay cash the bill. Currently I have problems because the new two factor auth stuck for 15 minutes without advancement. Please deliver us!!!
1 person found this review helpful
Ciao Alessandro, con i dati a mia disposizione non riesco a risalire alla tua anagrafica. Per supportarti nel minor tempo possibile, ti invito a contattarci usando il link https://assistenza.edenred.it/recensioni. Grazie, Gioia - Assistenza Clienti Edenred
bruno galletta
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It sucks!!!! He lost away my username and password and now that I don't even remember them I can't access the app anymore, but do you realize what an horror this app is???? I swear that if I find myself unable to use the ticket, I will ask the company where I work to sue you. UPDATED: i was able to redo password to enter, but don't you lose them again, I don't want to redo them again at every update to enter in. For now i put zero stars, but you fix the issue and i will give you five.
2 people found this review helpful
Ciao Bruno, ho verificato la tua segnalazione e sono felice di sapere che la nostra assistenza ti abbia contattato e supportato nell'accesso all'app. Gioia - Assistenza Clienti Edenred