EDF

EDF Energy Ltd

Mayelana nalolu hlelo lokusebenza

• Bhalisela noma ngena ku-akhawunti yakho eku-inthanethi
• Sebenzisa ukuqashelwa kwezigxivizo zeminwe ukuze ungene ngemvume ngokushesha nangokuvikelekile
• Shintsha kalula phakathi kwama-akhawunti akho noma izakhiwo
• Hlola ibhalansi ye-akhawunti yakho, inkokhelo kanye nemininingwane yentela
• Buka izikweletu zakho nomlando wezinkokhelo
• Thola izaziso nezikhumbuzi
• Yenza izinkokhelo ngokuphazima kweso
• Thumela ukufundwa kwamamitha akho
• Buka imilayezo namadokhumenti esiwathumele
• Vuselela noma ushintshe amanani akho entengo
• Yabelana ngesixhumanisi sakho esiyingqayizivele ukuze udlulisele umngane wakho
• Thola usizo ngokushesha - hlola i-FAQ yethu, noma usithumelele umlayezo

Ihabhu lamandla (amamitha ahlakaniphile)
• Bona ukuthi angakanani amandla owasebenzisile nokuthi abiza malini
• Thola ukuhlukaniswa kwamandla ezintweni ezifana nokushisisa nokupheka
• Thola amathiphu omuntu siqu ukuze akusize wonge amandla nemali

Khokha Njengoba Uhamba (ngamamitha ahlakaniphile)
• Hlola ibhalansi yakho bese ugcwalisa imitha yakho
• Setha ama-top-ups azenzakalelayo noma thola izexwayiso zebhalansi ephansi
• Buka umlando wakho wokwengeza phezulu

Ingabe unayo imitha yokukhokha kusengaphambili yendabuko? Uxolo, uhlelo lokusebenza ngeke lusebenze kumamitha angakuvumeli ukugcwaliseka kwe-inthanethi - kodwa ungangena noma ubhalisele i-MyAccount ukuze uphathe ezinye izici ze-akhawunti yakho ku-inthanethi.