A Google user
Excellent application. All the information is available on the app starting from appointments to complete lab reports, medicines. The reason to move my complete family here from different hospitals is only because of the convenience provided by the app which saves my time by showing the reports online instead of revisiting the hospital. Also, special mention to mr. Kassem, the technical support guy who responds immediately if we raise any bugs/issues. Overall very much satisfied with the app.
18 people found this review helpful
Specialized Medical Center
June 11, 2019
Dear Valued Customer,
Thank you for the positive feedback. Looking forward to better serve you.
A Google user
installation was very easy. I faced 1 difficulty during the registration, I put a password of 6 digits, but it did not work, I changed it to 8 digit it worked. there was no hint to use an 8 charachter password. I found all the needed info in the app including my historical data since 2016. i also added my family profile easily. thanks for the app.
14 people found this review helpful
Specialized Medical Center
April 28, 2019
Dear Valued Customer,
Thank you for the positive feedback and notes. We will make sure to fix the issue you have faced. Looking forward to better serve you.
T
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1. Always struggling with the check-in / payment option, never had a smooth experience even the app is always updated. 2. The App doesn't have the option to update the file information (name, age, weight, blood type etc.)
6 people found this review helpful
Specialized Medical Center
February 21, 2023
We'll look into this issue for you. Please send us a note with your MRN or Phone Number at Mwagdy@smc.com.sa so that we can follow up.