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+ The app works great. + Great customer service + surprisedly great CD rates +/ - credit unions like this one offer better rates than big banks but they fall short to online banks rates. To be fair, there is no way they can offer high rates like online banks. Downside: it should be easier to open a CD online. Yes I have been told I can send a secure message but why can't they just let us open a CD easily and quickly like I do with other online banks like Capital One for example.
3 people found this review helpful

Bryant B. Lopes
Awesome new app—same level of features as big name banks. Love the desktop experience too. Thank you for making me change my password as I have not in the last few years. Security is important and I would rather deal with a little inconvenience now than have a hacker clear my accounts out later. The only issue I had when verifying my account was typing in the whole account number instead of the shortened member id (which is the last 7 digits, not including the very last number).
10 people found this review helpful

Adri Dero
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The app works fine for me. If you're having trouble logging in and creating a new password use the account number on your bank statement not the version that shows on your checkbook. I was having trouble logging in at first but used my bank statement account number and was able to log in and change my password. It shows the instructions on a video on the bank's website. Only gave 4 stars because the birthdate field on the application was ridiculous to use.
14 people found this review helpful