The worst I received an email less than 24 hours of my initial subscription informing me that my membership had been cancelled indefinitely and my payment was reimbursed. No reason was given. I emailed customer service and questioned why. Eharmony responded 4 days later with an apology, cancelled in "error" and reinstated my membership. NO THANK YOU Eharmony, I no longer want to be a member. I'm still writing a cancellation letter due to "policy". An awful experience, I felt rejected😖and singled out for no reason.
Still bad 5 years later. Amazing they don't fix this app when Plenty of Fish is free and works a million times better. It's like they hire idiots to update their apps. Once people complain en masse about the app not working after an update, wouldn't it be the smart thing to do, by reverting back to a previous update, while you figure out what went wrong with the bugged one you released?
Scam Decided to try it out, there was a plan $33.50 for 6 months, figured what the heck, immediately charged me $69. Then of the 9 or so "matches" only 3 were even within the 60 mile area. I expect a fight but I will be getting my money back. DON'T FALL FOR THEIR NONSENSE!
No body type If you're a nonpaying member, you can't see pictures. Since Eharmony doesn't have a body-type listing, you have no idea what you're partner looks like. Call me shallow, but body-type is important. I don't want to spend weeks chatting, then meeting them to find out they're overweight with possible health issues. There's a difference between having a large frame and poor health choices.
Definitely doesn't match well. After the hundreds of questions I answered to get the "perfect" match I have not yet been matched with anyone close of my interests and I've had my account for 6 months now. The app freezes on me all the time and this site was a complete waste of money. I live in a big city but just about 95% of my matches are from a different city and even state. You can find a better match on POF.
Not user Friendly Too difficult to use, browse, change password, remove matches already viewed. Just needs to get better. I agree for this to be a paid site you would think the online and app would be more saavy and there are not a lot of matches. I can't see remaining on here at a cost and not receive one truw match.
* Our redesigned photo upload experience, allowing you to upload multiple photos at once, just got even better! Now you can upload your favorite photos from Facebook.
* We've fixed some pesky crashes that were impacting some users trying to use our redesigned photo upload experience. You can now upload photos crash free!
* We've improved our sign up process so that photo uploading is much faster and easier to do.
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