
Kathrin Riemer
No liking it too. I also have the problem, that I get logged out a lot & have to enter email address, then magic pin. It then doesn't default to my current employer, but suggesting my previous employer. I have to confirm my time in or out with a picture, which saves to my phone. Every week, I delete 10 selfies, if not more when clock in/out for breaks. In the last couple of days, when wanting to clock in, the app offers the clock out from the previous day, but I have clocked out the day before.
12 people found this review helpful
Employment Hero
June 27, 2023
Hi Kathrin, we're so sorry you're experiencing issues with our app. Our team would like to take a look at this for you and get it fixed, please contact them here and reference your review: https://help.swagapp.com/hc/en-au/requests/new.

Zac Blundell
- Flag inappropriate
- Show review history
This app is completely non-functional. It has required setting up a passcode and performing "Single-Sign-On", which fails on 80% of attempts, every time it is opened. That is, assuming the "I have an account" button on the splash page even responds. Once this is done, it insists I haven't completed onboarding, which I have. I tap "Complete using in-app browser", and it sends me an email anyway. If I leave it unattended for more than 30 seconds, it closes itself and I have to repeat the process
6 people found this review helpful
Employment Hero
April 16, 2025
Hi Zac, thanks for reaching out, and we're sorry to hear you're experiencing log-in issues. So that our team can help resolve any issues, please submit details to them using the following link: https://help.swagapp.com/hc/en-au/requests/new

John Angelico
- Flag inappropriate
- Show review history
I have trouble with notifications because the app colour scheme contrast does not clearly highlight selected notices, and does not remove viewed notices from the screen view. I would like the notice of "jou have x unread notices" to be clickable to clear all read notices and leave in view only unread notices. 2025.03.25 approx. Update has addressed the contrast issue, thanks! 20250423 every update to the app causes me to have password problems. It hasn't changed but now I'm locked out again sigh
2 people found this review helpful
Employment Hero
March 26, 2025
Hi John, thank you for your feedback regarding notifications. We're always working on improving our app and our team can be reached in the following link if you would like to provide more details: https://help.swagapp.com/hc/en-au/requests/new