Field X

Ekart

About this app

Unified App for City logistics of Ekart (logistics arm of Flipkart) is used by field force for making Flipkart shipments delivery and pickup.

The app has below features:

1. In-app training and details about processes
2. Navigation feature to customer's address
3. Accept payments at doorstep via PhonePe and Card Machine
4. View salary and incentives
5. SOS feature for our field force. In any emergency if SOS button is clicked by field force, nearby security team personnel is notified to make sure relevant help is provided to field force immediately.

Ratings and reviews

very worst app in the industry, every time i go to another app or open map it keeps starting from the beginning, very worst ui because 1. we need to open each delivery in order to know whether it is prepaid or cod. 2. theres no general information about what product is the shipment ( other delivery apps mention it) 3. the app keeps showing 'connecting' and nothing happens, we need to clear data and login again

Users are still saying they are not in the location to update even after making a phone call, which is a huge problem. It is not possible to pay the entire COD amount via UPI; this is a major issue.

Very poor. Very poor runsheet not accepted shipment auto rejected after scan app is wery hag bug in 5g phone 2days. Not working 4g mobile OTP code issue. New update bad working not auto sync colour was very light & no option view salary & insantive full time West attempt delivery OTP timer OTP option remove at problem creat multiple shipment & wrong otp type at RFR shipment automatic please show OTP send option time west app no internet no app just wait thanks for petition just moment