Field X

Ekart

About this app

Unified App for City logistics of Ekart (logistics arm of Flipkart) is used by field force for making Flipkart shipments delivery and pickup.

The app has below features:

1. In-app training and details about processes
2. Navigation feature to customer's address
3. Accept payments at doorstep via PhonePe and Card Machine
4. View salary and incentives
5. SOS feature for our field force. In any emergency if SOS button is clicked by field force, nearby security team personnel is notified to make sure relevant help is provided to field force immediately.

Ratings and reviews

This app was very good two years ago, but now it's become terrible. Every delivery driver is facing a lot of problems. You keep updating it every 2 to 5 days and adding new options. The delivery drivers know how to deliver parcels, but what do you know? Because of this, all the drivers are leaving their jobs. Flipkart won't work like this. I'm not happy 😞😞

worst app ever used, it always be a trouble maker. Hang... call issue.. erp issues... Refreshing issue... when refresh it can't load for a while. if you touch payments window then the app gets stops with a white blank only. some times can't take photo, and many times when even at exact location this app says it's wrong location and you can't mark reschedule or no response or even can't mark delivery many times. it makes phone hang

My Field X ID was generated but it is not showing in the Ekart hub system. Because of this, the hub team is not assigning any shipments to me. I tried contacting support but all email IDs are bouncing (address not found). Please fix my ID mapping issue urgently. Kindly resolve this issue as soon as possible. Thank you.