Field X

Ekart

About this app

Unified App for City logistics of Ekart (logistics arm of Flipkart) is used by field force for making Flipkart shipments delivery and pickup.

The app has below features:

1. In-app training and details about processes
2. Navigation feature to customer's address
3. Accept payments at doorstep via PhonePe and Card Machine
4. View salary and incentives
5. SOS feature for our field force. In any emergency if SOS button is clicked by field force, nearby security team personnel is notified to make sure relevant help is provided to field force immediately.

Ratings and reviews

⚠️ AMOLED Burn-in Warning for Delivery App Users I use this delivery app daily for long shifts (8–10 hours). The fixed red SOS button at the top stays visible continuously. After months of use, a faint SOS mark is now permanently visible on my screen even after closing the app or restarting the phone, indicating AMOLED burn-in. Request to developers: please add pixel shifting, auto-hide/fade option, dark mode SOS design, or allow repositioning to protect users’ screens during long usage.

"App calls are not connecting properly. Every time we have to try 2–3 times to connect with customer care, then the call connects once. Kindly check and resolve this issue."

This is a very bad application. Once an update comes in this, it stops working and sometimes the call does not get connected and sometimes the order does not get updated. Totally very bad.