A personalized home screen for each brand, various benefits based on membership level,
a more convenient mobile queue, VIP-only reservations and general reservations,
rewards earned by recharging/using Ashley Cash, and detailed menu and price information for each brand!
Check out the newly updated Ashley Members now!
※Due to security measures, the app cannot be used on phones running Android 9 or lower.
※For users who fall under the above categories, please use the 'Ashley Members' website for features such as reservations, queues, store information, and customer support.
Please enter 'Ashley Members' in the search bar.
If you wish to use your existing Ashley Cash or coupons, please contact us via the 'Chat Consultation' feature on the website.
[Key Features]
■ New Membership Levels and Benefits
- Brand-specific membership system and level-based benefits
■ Cafe Stamp
- Earn bonus coupons based on Cafe & Frangierie stamp accumulation
■ Brand-tailored Home Screen
- Set your preferred brands and check personalized news/event information
■ Store Information
- Check store operating information
■ Mobile Queue
- Check and register store queue status through the app
■ General Reservations/VIP Reservations
- Make a reservation through the app
■ Ashley Cash
- Recharge/register Ashley Cash and pay with a barcode
- Gift a gift card
■ Electronic Receipts
- Automatically issue receipts through the app
■ Mobile Customer Center
- Chat support faster than phone calls
- 1:1 inquiries and FAQs
■ Write a Review
- Write a review of the store you visited
■ Menus and Prices
- View menus and prices by brand
[App Access Permissions]
The following permissions are required to use Ashley Members smoothly.
※ Required Access Permissions
- App History/Management and Phone: Service optimization, error detection, and usability improvements.
※ Optional Access Permissions
- Device Photos and Media Access: Photo review writing and photo attachment when contacting customer service.
- Device Photos and Media Storage: Coupon downloads and Channel Talk consultation storage.
- Camera: Barcode recognition and photo capture.
- Bluetooth: Location-based services.
- Notifications: Brand news and event information.
※ While basic services can be used without consenting to optional access permissions, some features may be restricted.
* The app can be used on both Wi-Fi and data networks. However, data charges may apply if your plan is not unlimited.
* For stable application use, we ask that you continue to update the app when new versions are registered.
* Available on Android 10.0 or higher.
* Customer Service: 1577-1259 (Weekdays 10:00-19:00, excluding weekends and holidays)
※ To ensure smooth service, the app is not available on phones running Android 9 or lower. ※ If you are a user of Android 9 or lower who would like to use cash/coupons, please contact customer service.