FordDirect CRM Pro Mobile

FordDirect.com

About this app

The FordDirect CRM Pro Mobile App provides dealer access to FordDirect’s CRM platform to manage their dealership's key daily activities 24/7. The FordDirect CRM Pro Mobile App extends the capabilities of the CRM to dealership employees in a mobile experience.

Features and Capabilities include:
- Access to sales opportunities and daily work plans
- Ability to add prospects and manage customer profiles
- Ability to quickly respond to sales opportunities anytime & anywhere
- Inventory Search
- VIN scanner
- Video capture, edit, send
- Desklog Dashboard
- Texting
- Click-to-call

Please call your FordDirect Digital Performance Manager for more information.

Ratings and reviews

Notifications don't come through, which makes this app basically useless. I might as well give all my leads away if I don't even know when they need attention. I don't have time in my day to keep refreshing and checking every 3 minutes to see if I've received a response.

I have a Google Pixel 10. After the recent Eleads maintenance, the app header is covering the hamburger/function and the settings button. Have had a trouble ticket in for 10 days. Tried font change, cache clear, uninstall/reinstall to no avail. Must be a developer issue. No response.

Lord you would think the second try would be better. look all I need is an AP that i can EASILY send a customer a walk around video. The save button is half off the screen, and it just sends a generic message to the customer. COME ON. Plus it's NOTHING like the desktop version of the CRM. PLEASE get some consistently.

What’s new

- Adding Unify login