FordDirect CRM Pro Mobile

FordDirect.com

About this app

The FordDirect CRM Pro Mobile App provides dealer access to FordDirect’s CRM platform to manage their dealership's key daily activities 24/7. The FordDirect CRM Pro Mobile App extends the capabilities of the CRM to dealership employees in a mobile experience.

Features and Capabilities include:
- Access to sales opportunities and daily work plans
- Ability to add prospects and manage customer profiles
- Ability to quickly respond to sales opportunities anytime & anywhere
- Inventory Search
- VIN scanner
- Video capture, edit, send
- Desklog Dashboard
- Texting
- Click-to-call

Please call your FordDirect Digital Performance Manager for more information.

Ratings and reviews

This app sucks to holy hell. Went from this to Vinsolutions and back. There is nothing productive about this POS app except for the integration of customers and Ford incentives. Someone needs to look at the Vinsolutions phone app and compare actual productivity to the abilities of this one.

Lord you would think the second try would be better. look all I need is an AP that i can EASILY send a customer a walk around video. The save button is half off the screen, and it just sends a generic message to the customer. COME ON. Plus it's NOTHING like the desktop version of the CRM. PLEASE get some consistently.

Attempting to text customer back after hours through the app but can not scroll down to the box to start typing the message into. Not the first time this has happened. Does it really need to be this complicated?

What's new

NEW
- Push Notifications Opt-In