
Dustin Lenz
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The input area for placing business miles is always difficult to access, been like this since our company elected to move away from PHH. Have requested and made suggestions for this several times. It is extremely frustrating. Additionally, I have to delete and reinstall the app every month for it to work. Called into thier service center every month for the past 5 months, told they are working on a fix. Still no fix. If my company didn't require me to use this service I certainly wouldn't.
17 people found this review helpful
Element Fleet Management
August 15, 2023
PHH merged with Element several years ago. Recent version updates to correct an unsafe encryption mode on Android devices may be causing issues for data load. You may need to clear the application data on your phone settings in order to properly load app content. Path to clear data on your device: Settings / Apps / Xcelerate / Storage / Clear Data

Gagan Chauhan
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going from 3 stars to 1 star. This app is the worst at fixing bugs. The screen freezing at the finger print has occurred several times within the below review. --below is my last year's review-- it started to work again for few months, but just today the April 2024 milage report isn't going through on the app and for some reason it's not accepting online credential for the website to log in as well.
1 person found this review helpful
Element Fleet Management
June 9, 2025
Hi Gagan, we are sorry to hear you are having issues. Can you raise a technical concern and call 800-665-9744. We would like to look into the issue and solve it for you and If you have any suggestions, please send them to https://www.elementfleet.com/contact

Sammy Sagayaga
being prompted to login using my fingerprint ALL THE TIME sucks. I have to cancel that and go to en t bring my password. why can't password be the first option especially since the fingerprint reader doesn't work on this android like on my iPhone? why not also use facial recognition? another feature in this android tjat doesn't work.
Element Fleet Management
May 5, 2025
Hi Sammy, we are sorry to hear you are having issues. Can you raise a technical concern and call 800-665-9744. We would like to look into the issue and solve it for you and If you have any suggestions, please send them to https://www.elementfleet.com/contact