ELSA® | Electronic Smart Assistance is your smart electronic assistant.
Technical support: firstname.lastname@example.org
ELSA® will help you:
• Track balance and other information on all personal accounts of premises: apartments, commercial premises, apartments, parking spaces, private houses, etc.
• Add multiple personal accounts
• Submit readings of metering devices
• Track the consumption of meters with automated collection of readings
• Receive information about the counters in the case of calculating the average or according to the standard
• View charges and download receipts in PDF
• Pay receipts online - individually or all at once on one personal account
• Top up the balance of the personal account for automatic payment of the receipt immediately after its generation - for example, before leaving on vacation
• Form requests to the management company, attach files, track the status of requests execution
• Order services
• Track orders and pay online
• View the history of payments and meter readings
• Read the news of the service organization
The application is part of the ELSA® suite of software products for residential management companies: myelsa.ru
The possibilities of the owner's personal account are constantly improving.
With ELSA® you will always be aware of the developments in your property.
How do I register in the app?
1. On the main screen, click on the "Register" link
2. Enter in the first field the e-mail to which you want to register
3. Come up with a complex password, enter it in the second field and repeat in the third
4. Confirm your agreement with the terms of the user agreement
5. Click on the "Register" button
How do I attach a room?
1. Enter your personal account number and area in the appropriate fields, click on the button "Next"
2. If everything is entered correctly, you will go to the stage of checking the owner's identity. Select "I am the owner of the premises" if you own the premises, or "I am a resident / manager" if you are not the owner.
Please note: you can attach a room without being its owner only with the permission of the owner, otherwise the system will not allow you to continue the process. To do this, the owner needs to go to the "Profile", find the necessary premises and check the box "Allow managers and residents to attach the premises to their account" under it.
3. In any case, both the owner and the resident / manager of the premises must pass a check: enter the name and surname of the owner. After verification, the resident / manager of the premises will need to enter his last name, first name and patronymic in order to continue registration as a new user in the system.
If you enter your surname and first name correctly, but the system does not allow you to complete the registration, write to our technical support: email@example.com
4. Enter your phone number and click "Next"
5. Enter the code from SMS and complete the attachment