
Jay King
Markus and the team are wonderful. I sadly do not currently have Bluetooth capabilities on my bike, but this app as well as all of the Windows versions are expertly crafted and work extremely well. The software itself (especially once you've purchased a license) is incredible - there is nothing else like it available anywhere. Thank you eMax Team 👍
Markus Schlegel
March 29, 2025
Thank you very much for your perfect 5* rating and feedback. We appreciate this a lot and are very happy that you are happy with our eMax-Tuning software based solution for your bike. If you maybe want to add Bluetooth to your bike in the future, just send us some other email and we will send you information on how to do that. :-)

Justin
I've had the emax tuner for a couple months now. It works great and was fairly straight forward to use. Customer support is great and usually replied within 8 hrs which is great considering the time difference between Emax and myself being on opposite sides of the world. Only thing I would like to mention and this is to people buying the licence key.... Take your time and read the instructions. This will make the initial setup go much smoother. Thanks again for great product and support.
1 person found this review helpful
Markus Schlegel
April 26, 2021
Thanks a lot for your great rating and perfect hints to read the documents and instructions which indeed is quite helpful;-) Best wishes from the eMax - team!

Greg Bracco
If you have a Shimano Steps system, this app is a must. As far as support for this app, Markus is amazing. He will answer emails mostly any day and any time of day. He will give you detailed instructions on using this app as well as their windows based program, if you have a Shimano PCE02 interface and choose to go that route. I've literally been talking to Markus for weeks, and apparently I haven't annoyed him enough yet for him to stop responding. Great guy, great app!!! 10/10
Markus Schlegel
April 13, 2026
Thanks a lot for your awesome reply with full 5 stars. We are absolutely happy if you like our product and service and whenever there is a question related to your bike and Shimano, don´t hesitate to send us an email. :-)