FIDELIIA is a modern loyalty solution that combines a physical loyalty card equipped with NFC (Near Field Communication) technology with a smart mobile app. It offers merchants and customers a seamless, personalized, and paperless loyalty experience.
Key Features
• Physical NFC Card: Allows customers to enjoy loyalty program benefits in-store by simply tapping their card against a compatible payment terminal.
• Smart Mobile App: Available on Android, the FIDELIIA Cloud app allows customers to receive notifications, view transactions, and promotions in real time, without having to use their physical card. They can also present a QR code in the app to perform loyalty transactions.
• Personalized Loyalty Program: Based on users' actual spending habits, the program offers rewards tailored to each customer's preferences, strengthening their engagement.
Benefits for Merchants
• Tracking Spending Habits: Collect valuable data on customer purchasing behaviors, allowing them to tailor offers and promotions based on their preferences.
• Enhanced Customer Engagement: Through a seamless and personalized loyalty experience, merchants can increase their customers' visit frequency and average order value.
• Turnkey Solution: Easy integration with existing systems, offering simplified loyalty program management.