EmpyreanGO
2.4star
88 reviews
50K+
Downloads
Everyone
info
About this app
The EmpyreanGO App is a free benefits enrollment mobile app for eligible users to easily access their benefits enrollment information in the palm of their hand.
Users can view their benefit history, review current benefits, and access and enroll in future plan years – including selecting from eligible products, adding/verifying dependents and updating beneficiaries.
Users can view their benefit history, review current benefits, and access and enroll in future plan years – including selecting from eligible products, adding/verifying dependents and updating beneficiaries.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.4
85 reviews
Jaron Haberstroh
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November 28, 2020
App doesn't work. It takes forever to load anything, but more to the point nothing ever actually loads. Anytime I try to log into the app it just creates a portal to the website and fails to load. Sadly using the website is also frustratingly slow. It took me far to long to enroll for my benefits, and I haven't been able to access my account since.
21 people found this review helpful
Empyrean Benefit Solutions, Inc.
October 17, 2023
Hi Jaron, you may experience slightly longer loading times the first time you connect to the app, because the system is validating your account for security purposes and loading your employer-specific experience into your app. Afterwards, it should be much quicker! Please let us know if there is anything else we can help with.
Tally Shay
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February 7, 2024
As other people have said-yes the initial user interface on mobile (at least for android) is terrible. You don't have the option to type in your date of birth, you would have to scroll all the way from the present year/month to the year/month you were born. (I also have a recent phone, S22ultra, so it's not like I'm on an ancient Android so that's not the issue) Edit: ALSO-i just realized it doesn't have you register in the app itself, it opens a web browser to do it. 😮💨
James Peters
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January 31, 2022
For everyone thats having a problem signing in with firefox, when at the screen saying return to the app and close the screen. The 3 dots on the bottom right hand corner, hit them and then hit open in app. That worked for me with firefox. New to the app but played around with it. Hope this helps users the are firfox friendly like me.
9 people found this review helpful
Empyrean Benefit Solutions, Inc.
October 17, 2023
Hi James, we're glad you were able to get this figured out for yourself. We've since made some changes to the app, and compatibility with firefox shouldn't be an issue moving forward.
What's new
We update the EmpyreanGO app as often as possible to make it a benefits app that you’ll actually want to use. Here are a couple of the enhancements you’ll find in the latest update:
The visual refresh to EmpyreanGO is designed to make it a simple and intuitive mobile benefits experience.
In this release, we’ve made some dashboard improvements so it’s easier to find what you’re looking for.
We cleaned up a bit behind the curtain to address several Login and Timeout issues.
The visual refresh to EmpyreanGO is designed to make it a simple and intuitive mobile benefits experience.
In this release, we’ve made some dashboard improvements so it’s easier to find what you’re looking for.
We cleaned up a bit behind the curtain to address several Login and Timeout issues.