CUSTOMER SUPPORT SERVICE MANAGEMENT SOFTWARE
Customer support service management software is a communication channel between customers and suppliers to help answer questions and handle problems.
The Flex app provides a number of functions so that support staff can quickly and conveniently solve problems right on the phone.
* Note: Once you have an account provided by your company, you can log in to the Flex app
FUNCTIONS FOR EMPLOYEES
- Look up automatically logged error logs
- View user's login history
- View the user's operation log to judge the cause of the error
- Other functions and will continue to develop more…
Flex is the portal of SMS software developed by EMSC.