bicimad

EMT Madrid, S.A.

About this app

Choose a bike to get around Madrid!

Madrid's public electric bicycle system has more than 600 stations and 7,500 bicycles distributed throughout the 21 districts of the city. Furthermore, in 2023 it has completely renewed its technology: enjoy this excellent sustainable mobility option for traveling around Madrid. What will you use the app for:

- Register or log in to bicimad.
- Unlock a bicycle to be able to circulate.
- Pay directly with the associated payment method.
- Discover the availability of stations and bikes on the map.
- Mark your favorite stations.
- Report incidents easily and quickly
- Consult the history of your trips.
- Manage your user account.

All ready? Get on your bike and have a good trip!

Ratings and reviews

I rarely write app reviews (as in never) but as a new Madrid resident, I can confidently say this app one is the only bad thing I have to say about the city. It's horrible. Rarely works, constantly crashes, sometimes does not register you returning bikes. It's a nightmare. If I could give it zero stars I would.

Absolutely horrible app. Continuous errors, screens that only download partially or not at all. No feedback or explanation of anything. Horrible design decisions. I have to first login somewhere then it automatically makes me log in somewhere else, automatically prompts me to insert my card data without any options for navigation or explanations, it fails multiple times, non informative error messages and confusing instructions... Probably one of my worst experiences with an app.

Keeps logging out everytime I enter the app, I added payment methods, even the contact less card option, nothing works, too bad since it worked perfectly when there was a free year, now with payment methods it seems like nothing is sorted there. Always shows an error without explained what was the issue that caused it

What's new

Seguimos aplicando mejoras en las apps y mejorando tu experiencia de uso