
John Mwango
One of the most frustrating booking apps I've used. I first encountered login and registration issues, which already made it difficult to even start the booking process. After finally getting access, I entered all passenger details, but the app repeatedly sent me back to the phone number field and refused to continue despite the number being entered exactly as instructed. Time wasted with nothing to show for it. If customers cannot complete a simple booking, the app is then unfit for use.
1 person found this review helpful
That doesn't sound right! Can you give us more information at hello@travler.africa so that we can investigate?

Immanuel Kibet
With all due respect, it has to be the worst booking experience I have ever encountered. The app is well curated but the services are poor; the ticket I bought did not align with the bus at all and I ended up being late to my activities. I highly do not recommend.
15 people found this review helpful

Lucy Kiiru
Terrible experience i booked a bus on reaching the bus stop was told i was traveling with a van without any refund,my luggage was left behind since the luggage area was full .......never again will i ever book ena couch and the driver was arrested along the way
3 people found this review helpful