There is no multi-band equalizer, nothing even for basic treble/bass control. A "premium" sound system that has no way to adjust the bass?!? I've waited a year assuming they would surely add it, and yet still no EQ, something that one would think is extremely easy to incorporate for an audio company. I can't be first to suggest this basic feature! And the app requires location services to be on to locate the hub, why can't it be found with just Bluetooth?! Update the app with an EQ - ASAP!
3 people found this review helpful
February 25, 2022
Hello, Google requires location services to be enab
led, it is of no relation to Enclave. In regards to EQ, we will not be adding tone control functions as that's simply a feature we see but a few requests for in over two years on the market. If you wish to adjust LFE channel output, you would use the in-app volume trims. Thanks!
We recently moved and all of a sudden the app will not work on either my husbands or my phone. It will not scan to find the system and "IF" the home screen comes up it starts flipping over and over again. We cannot control the speakers or set up the system.
June 9, 2022
Your issue is of no relation to the app. We recommend reaching out to our support team or viewing our support page on our website, either of which can direct you as to why your device is not communicating to the hub.
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For a $1500. system this app is a joke! Works sometimes. Most times doesn't. Usually have to delete and re install to get to connect to hub. And support will never acknowledge any of their products have issues. It's always an issue with you, your equipment, or your environment. Never their app or systems. I've had these problems from the beginning and there is never a solution that is a permanent fix. Well, I've deleted the app again. Excuse me while I go re download and install. AGAIN! Now, all setting ability is gone! Can't adjust anything Can turn on & off and volume up & down. No more. The remote turns on & off. Nothing more. What a joke!! I've been ripped off. Should have gone with the new Samsung soundbar with Atmos speakers. I'm such a dummy.
6 people found this review helpful
August 19, 2021
Turn your phone landscape and back, your app is hung likely from excess button activity (repeating the button tap) causing a script to hang. Flipping kills those open processes. Again, reinstalling the app does not resolve issues.