Laundryheap: On-Demand Laundry

4.5
3.22K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.

Services

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• France - Paris
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!
Updated on
13 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
3.14K reviews
Debraj Ghose
20 July 2023
The service is pretty good, but they are not upfront about pricing, which leads to surprise charges. This includes how they calculate the cost dependent on weight, what items they consider large versus small, and hidden service charges that you learn about only after you've placed the order. I ended up switching to a different laundry service that is open about their pricing structure.
19 people found this review helpful
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Laundryheap
21 July 2023
Hi Debraj, thank you for your feedback, and sorry about your experience with us. According to your order history, you chose mixed wash services for your 15 lbs load, which qualifies as 1 load and therefore it was charged accordingly. We reached out to you via email and gave a detailed explanation of the issues that you raised. - Laundryheap
Alex Thorne
3 March 2024
Convenient and mostly pain-free laundry service. Delivery windows are not always honoured, and when this happens, communication can be poor (multiple last-minute delivery changes with no reason given). I managed to get a partial refund when this happened, but it was not automatic, and the app did not make it easy to contact someone. As long as you don't rely on the app before a deadline (e.g. travel plans) it gets the job done. Automatic refunds for missed delivery would earn an extra star.
1 person found this review helpful
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Laundryheap
26 February 2024
Hi Alex, thank you for your feedback. We regret the delay in your delivery due to unforeseen circumstances. Your feedback has been noted, and measures will be taken to improve our service. For inconvenience, we've added a voucher for your next order, automatically applied upon the next order. Team Laundryheap
Jensen Wee
13 March 2024
The pick up and drop up was fuss free. easy to book a time and given the price plus a 48 hours turn around, it is perfect for a work week wash and ready before the week start. the app is also easy to use. one feedback, it could have a seperate dry clean option instead of putting it under wash and iron. overall, I'm impressed by the service!
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What's new

We are making your Laundryheap app even better!

This release includes bugfixes and performance improvements.

We love feedback! Let us know what you like about Laundryheap by leaving a review.