Dis-loyalty

Contains adsIn-app purchases
3.7
35 reviews
5K+
Downloads
Content rating
Mature 17+
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Access your Dis-loyalty membership benefits – such as your free daily coffee and food and drink discount – and search for more than 120 hotels and 200 restaurants and bars all in one place, including finding those “Near Me”, across 11 iconic brands such as The Hoxton, SLS, Mama Shelter, Mondrian and 25hours Hotels.
Updated on
Mar 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit

Ratings and reviews

3.7
35 reviews
Laura Verstraeten
February 17, 2026
Searching for hotels (selecting dates, scrolling through rooms...) is extremely laggy and choppy and therefore unusable. Considering this is the core function of this app, there is some serious work to do. I read the same complaint by many others on TrustPilot. I also can't seem to change the currency displayed - it's stuck in pounds, where I am EU based. At minimum a default to my phone's system language and location settings is expected.
Did you find this helpful?
Ennismore International
March 23, 2026
Hi Laura, thanks for your review. We’re sorry for the issues you’ve experienced as this isn't the experience we want for our Members. We are continuously working to improve the app, and currency updates will be released soon. Your feedback is valuable, and if you’d like to discuss further, Membership Services is available at hello@dis-loyalty.com.
Rita D
March 11, 2026
Stop asking me to accept the (optional) face ID method. I don't want to have pictures of my face on a hotel booking app! The pop-up is, not exaggerating, every 5 seconds. Aside from that, I regularly use the membership for coffees around town and discount at hotels. But using the app with the constant face registration prompt is becoming a headache. Please stop harassing your members like that
Did you find this helpful?
Ennismore International
March 23, 2026
Hi Rita, thanks for your feedback. We’re sorry for the repeated prompts for the optional feature and understand how frustrating that must be. We’ll share your feedback with our team to help improve the experience. Thank you for your understanding!
Stefan Volkmann
February 18, 2026
Every time I open the app I put my email address in. It says I need to be a member (I am a member) and it will send a code to my email address. It doesn't send a code. Astonishing that a brand that markets itself to a younger tech savvy generation has an app this bad.
Did you find this helpful?
Ennismore International
March 23, 2026
Hi Stefan, thanks for your review. We’re sorry you’re having trouble logging in and understand how frustrating this must be. Our Membership Services team is available at hello@dis-loyalty.com to help troubleshoot and get you back into the app as quickly as possible. We really appreciate your patience.

What’s new

Here comes the latest update for the Dis-loyalty app:
- Minor improvements for app performance and F&B experience

App support

Phone number
+447841256547
About the developer
ENNISMORE INTERNATIONAL MANAGEMENT LIMITED
google.developers@ennismore.com
Ninth Floor 70 Colombo Street LONDON SE1 8DP United Kingdom
+44 20 7903 3080