Dis-loyalty

Ennismore International

Contains adsIn-app purchases

About this app

Access your Dis-loyalty membership benefits – such as your free daily coffee and food and drink discount – and search for more than 120 hotels and 200 restaurants and bars all in one place, including finding those “Near Me”, across 11 iconic brands such as The Hoxton, SLS, Mama Shelter, Mondrian and 25hours Hotels.

Ratings and reviews

Unfortunately, the Dis-loyalty membership is a bit of a scam. Used it in London for a nice discount on my room booking, so it started off fine, but then I booked a restaurant in Dubai participating in Dis-Loyalty, and they refused to accept the 10% discount on lunch for unknown reasons. Customer care is responding quickly but is unable to resolve it, so I just decided to cancel my membership and book somewhere else in the future. A bit of a shame. Edit: I had items on the a la carte menu??

Searching for hotels (selecting dates, scrolling through rooms...) is extremely laggy and choppy and therefore unusable. Considering this is the core function of this app, there is some serious work to do. I read the same complaint by many others on TrustPilot. I also can't seem to change the currency displayed - it's stuck in pounds, where I am EU based. At minimum a default to my phone's system language and location settings is expected.

Cancels Bookings taken under current membership and tells you to read the terms and conditions. There is no warning during the booking process so rather forced on you - either renew or lose your booking. I booked months ahead and was then told they would cancel my booking two weeks before my stay unless I renewed - I refused to but as it was so close to my travel dates, ended up paying more than if I had originally just booked outside of disloyalty. Will not renew out of principle.

What’s new

Here comes the latest update for the Dis-loyalty app:
- Minor fixes and improvements for app performance and booking experience by displaying opening dates on calendar