
MBK
Constantly freezes. When working, doesn't identify the station or gives me more stations in the same spot. If we identify the station, it doesn't link with the pump. I had it for 2 months, and it never worked for me. Very frustrating. The poor, uneducated employees can't help. I caked l called customer service many times, they say nice things, promise to call me back, but never did. This app is getting uninstalled.
2 people found this review helpful

Ishan Bhanu
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Terrible experience. App payment went thru. Zoom guys said they won't honour it, they don't see it. Had to pay them as well. Double payment. Called customer service, guy says sorry I don't see your enoc pay payment. Can't help you. It's supposed to make things faster. Just complicated a bunch of things for me. Train your guys, do a trial run, fix issues, before you release a payment app for the public.
3 people found this review helpful

A Google user
Terrible App. It sent me atleast 6 mobile pins before finally accepting one. It takes so long just to send a verification pin. It takes too long to send a simple confirmation sms. Also, when I tried to add a card or link a card, I went through the process (which you can only do from the settings). It debited AED 1 but it still did not credit it back to my account. Further, my card was never even added! It just took 1 dirham from me. You're better off using the website. Don't try the app.save time
26 people found this review helpful
Emirates National Oil Company Limited (ENOC) L.L.C
February 4, 2019
Dear Siddarth, we have checked and can confirm that your account is officially verified. As for the AED 1, it will be refunded back into your account. Kindly note that your feedback has been considered. For further inquiries call 800ENOC.