OpenTicket Mobile helps service companies digitize field ticketing and simplify billing by capturing job details directly from crews in the field.
Designed for OFS teams, the app reduces manual entry, improves ticket accuracy, and makes it easier to meet customer documentation requirements across accounts.
Create field tickets for all customers
· Generate digital field tickets for any customer, not just OpenTicket operators (requires OSS subscription)
· Support consistent ticketing workflows across your customer base
· Reduce duplicate entry and manual rework
Capture complete job details in the field
· Track labor and equipment hours by job (requires OSS subscription)
· Track consumable materials used during service (requires OSS subscription)
· Capture customer signatures (requires OSS subscription)
· Record route, time, and location data using GPS tracking
Improve billing speed and accuracy
By capturing accurate ticket information at the source, OpenTicket Mobile helps billing teams receive cleaner data sooner. This can reduce disputes, shorten billing cycles, and improve cash flow.
OpenTicket supports service companies working with 165 OpenTicket buyers, helping standardize ticket submission and reduce friction when submitting work for approval.
Requires an OpenTicket account. Availability depends on customer configuration.