E.ON Next

E.ON Next Energy Ltd

About this app

It’s here. Our new app! We’ve been busy working away behind the scenes to get it ready for you, so let’s get downloading.

Whether you’re a home or business customer, you can now manage your account quickly and easily wherever you are.

Here’s what you can do –

· Use facial recognition or fingerprint ID so you never have to worry about remembering your password again.

· Set a new password if you’ve recently been moved over to us (as long as you’re getting emails from us, the app is ready and waiting for you to use!)

· Send in your gas & electricity meter readings – we’ve even got a handy in app torch for those dark & dingy meter cupboards.

· View and download your statements as well as keep up to date with your latest account balance.

· Make payments easily.

· Check your tariff details and renewal dates.

· Manage your account information.

· Opt in to get reminders when there’s something new to see or we need something from you.

Smart Pay As You Go –

· Check your balance and top up when you need to.

· Look through your top up history and get your payment code if needed.

· Opt in for low balance push alerts straight to your phone.

We’re still working on more new features for the app so watch this space and keep your app up to date.

Ratings and reviews

UPDATE: I can no longer top up via the app; whenever I enter my card details, it loops me back to the home screen. Utterly useless, though to be expected from a company that sends socks out to customers struggling to pay their bills. The balance is woefully inaccurate, showing that I have much more credit than is actually on the meter. This is misleading and useless. It is also days behind in terms of latest data sync.

For a few weeks, I thought the app was finally what I needed. The usage page changed and showed actual use including standing charge and was updated more promptly, usually only one or two days behind. But the latest update has just reverted back to the old style which is useless and tells you nothing. Why would you do that? Update - the app usage page has now returned to the much better version!! 😄 And another update and the usage page has reverted back to old style again. What's going on Eon?

The usage information on the app is not very good. It 's usually 2 days before usage is shown. Also it does not seem to display both electric and gas at the same time, despite selecting both. Could be a lot better. I came from Octopus and their app is a lot better.