
David Sohl
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update: the biometric login is working normally again. The app covers most of what you can do on the web, minus a longer history of usage. Does make it easy to report an outage and monitor repair progress. They made a significant update to the app and now the biometric sign in didn't work. If this is fixed, we'll be back to five stars.
1 person found this review helpful

Michael
Older version was far better I had zero complaints about the version of the app from a few years back. The worst part is that you have to log in every time you open the app. Beyond that the stats on usage do not display as nicely as the older version. Disappointing from a company that is otherwise so great!

J. Jones
Just moved here and created an account w/ EPB online then downloaded the app. It works fine for me, I'm able to log in, see my current usage, etc... but there's no way to pay my bill online with it. I guess I'm used to my old electric cooperative in another state that had an app that did everything this one does, but I had the ability to pay my bill too so that's why I knocked off two stars on this one. Isn't the purpose of an app to make things simpler and not having to log in online?
22 people found this review helpful