myEPB

EPB of Chattanooga

About this app

Unleash the power to track your home’s energy usage and maximize savings from palm of your hand. With the official MyEPB app, you can make secure EPB payments, check on outages and discover opportunities to increase energy savings with these helpful features:

• Securely make payments to your EPB Energy & EPB Fiber Optics accounts*
• Track your home’s energy usage in real time
• Set alerts for energy spikes to avoid billing surprises
• Check effectiveness of energy-saving improvements by comparing usage over time
• Report power outages in a single click
• Get estimates for outage restoration progress
• View service area outage maps

*This app is currently for residential accounts only

Want to increase your energy savings? Learn how to improve your home’s energy efficiency with FREE help from our EPB Energy ProsSM and watch your savings grow in real-time on the MyEPB app. All services provided by the EPB Energy Pros are completely free to EPB customers!

• Get answers to your energy questions with a free 30-minute phone call.
• Receive a detailed report of ways to save with a free EPB Home Energy CheckupSM.
• Learn how to save energy with our video library of helpful tips and advice on YouTube.
• Visit epb.com/energypros to explore energy tips and free EPB Energy Pros services.

Ratings and reviews

Just moved here and created an account w/ EPB online then downloaded the app. It works fine for me, I'm able to log in, see my current usage, etc... but there's no way to pay my bill online with it. I guess I'm used to my old electric cooperative in another state that had an app that did everything this one does, but I had the ability to pay my bill too so that's why I knocked off two stars on this one. Isn't the purpose of an app to make things simpler and not having to log in online?

I will re-do this review when the issue is resolved, but right now when I'm trying to log in, I just keep getting the message, "EPB is currently experiencing server problems. Please try again later." I just moved in and don't have internet yet, so with my prepay for electric, I definitely want the ability to see where my use is via the app. Thanks!

When I attempt to register to the app, which I've downloaded, it keeps putting up a "we can't find the page your looking for" 404 error message..not very promising as to convenience! While talking to a live rep about it I was cut off! Are you kidding me?!

What's new

Bug Fixes:
• Fixes for an app crash that is experienced by some users